Our services include…

Program design from ideation to implementation:

  • Program structure
  • Program economics
  • Earning & redeeming structure
  • Business & technology requirements
  • Technology Sourcing and RFP management
  • Research
  • Program benefits, recognition
  • Experiential features
  • Communications plan, messaging, tone, feel
  • Promotion and offer strategy
  • Mobile and social media integration

Comprehensive program management:

  • Operational requirements & manuals
  • Training materials
  • Program metrics & KPIs
  • Program reporting
  • Monitor program performance
  • Recommendations for continual improvement

Loyalty consulting and best practices:

  • Audit existing programs
  • Identify compatible partners
  • Identify loyalty/engagement opportunities
  • Develop reciprocal earning/redemption structures

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